
TERMS & GUIDELINES
Terms & Conditions – Group Relaxation Sessions
These Terms & Conditions outline the agreement between Kintsugi Hypnotherapy, hereafter referred to as the Practitioner, and participants attending group relaxation sessions. By booking or attending a session, you agree to the following terms.
1. Nature of the Service
• Group relaxation sessions are designed to promote relaxation, wellbeing, and stress reduction.
• These sessions are not a substitute for medical treatment or therapy. Participants with medical or psychological conditions should consult their GP or healthcare provider before attending.
• No claims are made to cure or treat medical conditions.
2. Booking & Payment
• Places must be booked in advance as spaces are limited.
• Payment is due at the time of booking unless otherwise agreed.
• Session fees are non-refundable, except in cases of cancellation by the Practitioner (see Section 4).
3. Participant Responsibilities
• Participants must be aged 18 or over (unless otherwise agreed in writing).
• Please arrive promptly; late entry may not be possible once the session has started to maintain a calm environment.
• Comfortable clothing is recommended.
• Please inform the Practitioner before the session of any relevant medical, psychological, or mobility concerns.
4. Cancellations & Changes
• If the Practitioner needs to cancel a session, participants will be offered either a transfer to another date or a full refund.
• If a participant cancels or does not attend, fees are non-refundable.
• The Practitioner reserves the right to reschedule or amend sessions where necessary.
5. Confidentiality & Group Etiquette
• While group sessions are not therapeutic interventions, respect and confidentiality are expected.
• Participants are asked not to share personal details of others outside the group.
• The Practitioner will not disclose participant information to third parties, except where required by law.
6. Health & Safety
• Sessions are intended to be gentle and relaxing; however, participation is at your own risk.
• Please ensure you are in a safe, comfortable environment if attending online.
• Do not attend under the influence of alcohol or recreational drugs.
7. Liability
• The Practitioner accepts no liability for any loss, damage, or injury sustained during or following attendance at sessions, except where such liability cannot be excluded by law.
• Participants are responsible for their own wellbeing and actions during and after the session.
8. Contact
For any questions or concerns, please contact:
Katy Hendry at Kintsugi Hypnotherapy on katy@kintsugi-hypnotherapy.co.uk.